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Wireless Internet Frequently Asked Questions

Can I watch Netflix?
Yes, our network has speeds that support streaming video on sites like Netflix, Hulu, and Youtube.

Do I need a phone line?
No. Connext Internet is wireless and does not require a phone line or cable connection.

How does Wireless Internet work?
An authorized technician will mount a dish on the roof of your home (as shown in the picture) and aim the dish to a nearby Connext Tower. The tower and the dish securely send and receive your Internet content. From the outside dish, we run a cable into your home that will plug directly into a computer, or into a wireless router that you have purchased. With a wireless router, you can connect your wired and wireless devices to the Internet so everyone in your home can get online.

Does weather affect Connext Internet?
Unlike satellite which can lose signal during heavy rain, weather does not typically affect the wireless signal. There are some exceptions to this, such as severe storms and ice. Lightning can sometimes damage tower equipment. Connext technicians monitor the network 24/7, so they know when there is an outage and can work quickly to restore service at all hours.